1Introduction and Controller Identification
This Privacy Policy describes how 88jogos ("we", "Platform", "Controller") collects, uses, stores, shares, and protects the personal data of users who access or use the services available at 88jogos.best — including Sports Betting, Live Casino, slots, crash games, e-sports, and all other products on the platform.
This policy was drafted in compliance with the General Personal Data Protection Law (LGPD — Law No. 13.709/2018) and all other regulations applicable to the Sports Betting and digital entertainment market in Brazil.
Data controller: 88jogos — sports betting and online entertainment platform operated for the Brazilian market. Data Protection Officer (DPO) contact: privacidade@88jogos.best.
By creating an account on 88jogos, using any feature of the platform, or providing your data for registration, you confirm that you have read and agree to the terms of this Privacy Policy. If you do not agree, you should not create an account or use the platform's services.
2Personal Data We Collect
88jogos collects personal data at different points during your interaction with the platform. Below are the types of data collected and the situations in which this occurs:
2.1 Data you provide directly
- Registration: full name, CPF, date of birth, email address, mobile number, and encrypted password.
- Identity verification (KYC): government-issued ID (RG, CNH, or passport), proof of address, and where required, a selfie with your document.
- Financial information: Pix key, credit or debit card details (tokenized — 88jogos does not store your full card number), and bank account details for TED transfers.
- Support communications: live chat conversation history, emails exchanged with the 88jogos team, and complaint records.
2.2 Automatically collected data
- Usage data: betting history, games accessed, bonuses used, amounts deposited and withdrawn, access frequency, and usage times.
- Technical data: IP address, device type (mobile, tablet, desktop), operating system, browser, screen resolution, and session identifiers.
- Cookies and similar technologies: browsing data collected via functional, analytical, and security cookies. See Section 6 for full details.
- Location data: approximate geolocation derived from your IP address, used for eligibility verification and fraud prevention.
Data minimization principle: 88jogos collects only the data strictly necessary for each stated purpose. We do not collect sensitive data — such as racial origin, religious beliefs, or health information — except where required by law or with your express consent.
3How We Use Your Personal Data
Data collected by 88jogos is used exclusively for the purposes described below. No data is processed in a way that is incompatible with the purposes set out here:
- Account creation and management: verify your identity, create and maintain your active account on 88jogos, and process secure login and authentication.
- Payment processing: receive deposits via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED; process withdrawals via Pix to the key registered under your CPF.
- Service provision: enable Sports Betting (Brasileirão, Copa do Brasil, Libertadores, e-sports), access to Live Casino, slots, and crash games.
- Compliance with legal obligations: age verification (minimum 18 years), anti-money laundering (AML/CFT), compliance with requests from competent authorities, and adherence to Brazilian gambling legislation.
- Fraud prevention & security: monitor suspicious activity, detect multiple accounts, identify bonus abuse, and protect the integrity of bets.
- Responsible gambling: identify behavioral patterns that may indicate problem gambling and proactively offer the user control tools.
- Customer support: answer questions, resolve disputes, and handle complaints efficiently via chat and email.
- Product improvements: analyze aggregated and anonymized usage data to improve the 88jogos platform experience, fix bugs, and develop new features.
- Marketing communications: send offers, promotions, and updates by email or push notification — only to users who have not opted out of this type of communication.
4Legal Basis for Processing (LGPD)
The LGPD requires that all personal data processing be grounded in a legal basis. 88jogos processes your data in accordance with the following lawful bases set out in Art. 7 of Law No. 13.709/2018:
| LGPD Legal Basis |
Purpose at 88jogos |
| Contract performance |
Account creation and maintenance, processing of deposits and withdrawals, and provision of betting and casino services. |
| Legal obligation |
Identity verification (KYC), anti-money laundering (AML) compliance, and cooperation with regulatory and tax authorities. |
| Legitimate interest |
Fraud prevention, platform security, usage analysis for product improvements, and problem gambling detection. |
| Consent |
Sending marketing communications and promotional emails. You may withdraw this consent at any time in your account settings or by email. |
When processing is based on consent, you have the right to withdraw it at any time without affecting 88jogos's essential services — such as betting, withdrawals, and account access.
5Data Sharing with Third Parties
88jogos does not sell, rent, or trade your personal data with third parties for advertising or commercial purposes. Data sharing occurs only in the situations described below, always for the purpose of enabling the contracted services or fulfilling legal obligations:
- Payment processors: Brazilian financial institutions and payment platforms (Pix via Banco Central, card processors, PicPay, Mercado Pago) receive the data necessary to process financial transactions. These partners handle data under their own privacy policies and in compliance with Banco Central do Brasil regulations.
- Game providers: slots, Live Casino, and crash game providers receive session identifiers to enable gameplay. No CPF data or financial information is shared with game providers.
- Identity verification services: specialized KYC (identity verification) platforms receive documents and registration data to confirm user identity, as required by Brazilian betting regulations.
- Public authorities: data may be disclosed to Brazilian government, regulatory, or judicial authorities when required by law, court order, or regulatory investigation.
- Technology providers: hosting, security, and data analytics services that operate as subprocessors engaged by 88jogos, bound by data processing agreements that ensure your information is protected.
Under no circumstances does 88jogos share your CPF, full banking details, identity documents, or financial history with business partners for marketing or advertising purposes.
6Cookies and Tracking Technologies
88jogos uses cookies and similar technologies to ensure the platform runs correctly, improve the user experience, and keep sessions secure. The first time you access 88jogos, you'll see a cookie consent banner where you can manage your preferences.
Types of cookies used
- Essential cookies (required): required for the platform to function — login, active session, bet slip, language preferences. These cannot be disabled.
- Analytical cookies (optional): collect anonymized data on how users navigate 88jogos — most visited pages, session duration, traffic source. We use this data to improve the platform. These cookies can be declined without affecting core services.
- Security cookies (required): detect suspicious behavior, fraud attempts, and multiple simultaneous logins. Essential for protecting your account.
- Preference cookies (optional): store personalized settings — such as decimal or American odds format, favorite sport, and notification preferences.
How to manage cookies: you can update your cookie preferences at any time by clicking "Privacy Settings" in the platform footer. Disabling optional cookies does not affect your bets, withdrawals, or access to your 88jogos account.
88jogos does not use third-party cookies for behavioral advertising or off-platform browsing tracking.
88jogos implements robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Security measures currently in place include:
- Encryption in transit: all communication between your device or browser and 88jogos servers is encrypted with TLS 1.3 and a 256-bit SSL certificate.
- Encryption at rest: sensitive data stored in databases — such as CPF, banking details, and identity documents — is encrypted at rest using financial-grade algorithms.
- Secure authentication: passwords are stored in an irreversible hash format (bcrypt). 88jogos never stores or accesses your password in plain text.
- Continuous monitoring: the platform monitors unauthorized access attempts, SQL injections, brute-force attacks, and other threats in real time.
- Internal access controls: only employees with a specific operational need have access to users' personal data, subject to multi-factor authentication and audit logging.
- Financial data tokenization: credit and debit card details are tokenized by the payment processor — 88jogos never stores your full card number.
Security incidents: in the event of a data breach that may affect your rights, 88jogos will notify the National Data Protection Authority (ANPD) within the legally required timeframe, and affected users will be notified by email as quickly as possible.
Despite all technical efforts, no system is 100% invulnerable. We recommend using a strong, unique password for your 88jogos account, enabling two-factor authentication when available, and never sharing your credentials with anyone.
8Data Retention and Deletion
88jogos retains your personal data for as long as necessary to fulfill the purposes described in this policy, observing the minimum retention periods required by Brazilian legislation applicable to the betting market and tax obligations.
- Registration & identity data: retained for the full duration of the active account and for a minimum of 5 years after closure, in accordance with anti-money laundering requirements (Law No. 9.613/1998).
- Financial history (deposits and withdrawals): retained for a minimum of 5 years for tax and regulatory purposes.
- Betting history: retained for a minimum of 5 years for audit and dispute resolution purposes.
- Access and security logs: retained for 6 months, in accordance with the Brazilian Internet Civil Rights Framework (Law No. 12.965/2014).
- Support communication records: retained for 2 years after the case is closed.
- Cookies and session data: active sessions expire after 30 days of inactivity; analytical cookies expire within 12 months.
Once the applicable retention periods have expired, your personal data is securely deleted or irreversibly anonymized so that the data subject can no longer be identified.
Deletion requests received while a legal retention period is still in effect will be assessed on a case-by-case basis. 88jogos may be required to retain certain data by law even after a deletion request has been submitted by the data subject.
9Your Rights as a Data Subject (LGPD)
The LGPD grants you, as the data subject, a set of rights that 88jogos is fully committed to upholding. You may exercise any of the rights below by contacting our DPO at privacidade@88jogos.best.
| LGPD Right |
What this means in practice |
| Access |
Request a copy of all personal data that 88jogos holds about you, including your betting history and financial transactions. |
| Correction |
Correct incomplete, inaccurate, or outdated data directly in your account settings or by contacting support. |
| Anonymization/Deletion |
Request the deletion or anonymization of data that is unnecessary or processed in violation of the LGPD, subject to applicable legal retention periods. |
| Portability |
Receive your data in a structured, machine-readable format for transfer to another service, where technically feasible. |
| Objection |
Object to data processing based on legitimate interest, where there is a legitimate reason related to your particular situation. |
| Consent withdrawal |
Withdraw consent for marketing communications at any time, with no impact on your essential account services. |
| Information |
Know which third parties your data has been shared with and under what circumstances. |
88jogos will respond to rights exercise requests within 15 business days from the date of receipt. In complex cases, this deadline may be extended by an additional 15 days, with prior notice to the data subject. For urgent requests related to account security, please contact us via live chat.
If you believe your rights have not been properly addressed, you may file a complaint directly with the National Data Protection Authority (ANPD) at gov.br/anpd.
88jogos services are intended exclusively for individuals aged 18 and over. The platform does not knowingly collect personal data from anyone under 18.
During registration, all users must confirm they are at least 18 years old. Mandatory identity verification (KYC) confirms each user's date of birth based on an official document issued by the Brazilian government.
If we identify that data from a user under 18 has been inadvertently collected, the account will be closed immediately, the personal data will be deleted, and any available balance will be held in accordance with applicable legal obligations. Parents or guardians who suspect that a minor has created an account on 88jogos should contact suporte@88jogos.best immediately.
11International Data Transfers
Some of the technology and service providers used by 88jogos — such as cloud hosting services, game providers, and analytics tools — may process data on servers located outside Brazil.
When personal data of Brazilian users is transferred abroad, 88jogos ensures that such transfers are based on adequate protection mechanisms, as required by the LGPD, including:
- Transfers to countries that provide a level of data protection equivalent to the LGPD, as recognized by the ANPD.
- Data processing agreements with standard protection clauses that require recipients to handle data with the same level of security demanded by Brazilian law.
- Specific safeguards for transfers to internationally certified game providers, which follow data protection standards audited by independent third parties.
For information about the countries to which your data may be transferred and the applicable safeguards, please contact our DPO at privacidade@88jogos.best.
12Changes to This Privacy Policy
88jogos may update this Privacy Policy periodically to reflect changes in the services offered, applicable legislation, or the platform's data protection practices.
When we make significant changes — ones that materially affect how we handle your personal data — we will notify you by registered email or via an in-platform notice at least 7 days before the changes take effect.
The date of the most recent update to this policy is always shown at the top of this page. We recommend reviewing this Policy periodically to stay informed about how 88jogos protects your information.
Continued use of the 88jogos platform after the effective date of any changes constitutes acceptance of the updated version of this Privacy Policy.
13Contact, DPO & Support Channels
To exercise your LGPD rights, ask questions about this Privacy Policy, or report any issue related to the processing of your personal data by 88jogos, please reach us through the channels below:
- Data Protection Officer (DPO): privacidade@88jogos.best — responses within 15 business days.
- General support: suporte@88jogos.best — responses within 24 hours.
- Live chat: available 24 hours a day, 7 days a week, directly on the 88jogos platform. Please indicate at the start of the conversation that your request relates to data privacy.
National Data Protection Authority (ANPD): if you believe your rights have not been upheld by 88jogos, you may file a complaint directly with the ANPD through the gov.br/anpd portal — the authority responsible for enforcing the LGPD in Brazil.
This Privacy Policy should be read together with the Terms and Conditions and the Responsible Gambling of 88jogos, which together form the complete set of regulatory documents for the platform.